Smart city initiatives and the opportunities for a Remote Infrastructure Management service provider

November 30, 2016

The origin for the smart city started in 2008 by IBM when they started to work on a “smarter cities” concept as part of its smarter planet initiative. Within 2009 it got more attention from countries around the world and started to become the buzz for new initiatives in many cities around the globe. India too started to get into the race with the vision to start some at various locations throughout the country which is now starting to get the attention of the world for the opportunities it gives. As the market size was estimated to grow from $52 billion to $147.51 billion at a CAGR of 23% during forecast, it creates a lot of demand for service providers, IoT vendors, platform providers and consulting companies. Remote Infrastructure Management (RIM) service providers market will also start to grow with these initiatives because of the benefits it gives to IoT technology providers in the smart city initiatives.

As, with any new technology comes new challenges like security, downtimes and maintenance which increases the complexity of the smart city initiative, and it is a herculean task for the concerned people to keep track on performance, data and efficiency of IoT technologies and still give a good experience to the end-user. Which is why a dedicated Network Operation Centre (NOC) can help the people to manage and monitor traffic, health and maintenance of infrastructure which make IoT devices work and mitigate incidents too.

If the maintenance and monitoring of the infrastructure are to be done by the organisation that creates technology for the end-user it might create a deviation from the core business to infrastructure management due to the challenges it poses.  And these challenges are constantly debated and pointed by many RIM service providers to possibly cut the workload of an organisation and make them worry about other aspects of the business. Since there is an increase in the adoption of IoT which is driving the market demand, the main aim for any RIM service provider is to update themselves with the latest technologies and the challenges they might pose in case of an incident while keeping the downtimes low to offer a good experience for the end-user at the end of the day to keep them always connected.

Gowri Shankar
Enterprise Marketing Executive





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